Return Policy

Here at Bomomobile we believe in 100% customer service and strive to please all of our customers. We always do our best to take care of our valuable customers.

In the unlikely event if any product that you have purchased is damaged or incorrect then you may return your product. To be eligible for a refund, the product must be returned to store location in a resalable & unused condition. The item must be in the original packaging and returned with any accessories or free gifts within 7 days from the day it was delivered.

These categories cannot be returned:
1. Used or not in the same condition and packaging as you received it.
2. ‘No Warranty’ Products are non-returnable.
3. Items which have been used or installed.
4. Products that have been tampered with or a missing serial numbers.
5. Products with missing labels or accessories.

Important Notes:

 

1. If you received an item Damaged or incorrect then we may request you to share Pictures or a video with the order Number. The link to upload Pictures and video will be given to you by us.
2. If you received a damaged item then you will have to inform shipping company within 3 days of delivery.
3. Please make sure that all returned items are packed securely to prevent any loss or damage during transit.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If it’s approved, then your refund will be processed, and the credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on your card issuer’s policies. Otherwise, we can transfer refund into your bank account.

 

Partial Refunds:

There are certain situations where only partial refunds are granted: (if applicable)
1. item that with obvious signs of use
2. Any item not in its original condition is damaged or missing parts for reasons not due to our error.
3. Returned item are not in good condition.

Sale Items:
Items which are part of any sale/offer cannot be refunded unless they are faulty.

Contact Details:
If you have any questions regarding the returns and refund policies then please contact us. bomomobile@gmail.com